Jeanne Narum illustrates the importance of starting with the right questions by pointing to the wrong questions that prompt many construction and renovation projects.

To ask first about the amount of the space that is needed is to start wrong, Narum suggests. Instead, “questions about the nature of the educational experience [that is desired]—about quality and the nature of the learning community—are questions that must be asked first and asked persistently throughout the [planning] process.”

“Asking the Right Questions: Toward Building Communities,”